Traditional phone systems are expensive, inflexible, and increasingly difficult to support. Airedale Tech replaces them with modern VoIP telephony: HD voice, intelligent call routing, remote working support, and voicemail-to-email. At a fraction of the cost of a legacy PBX.
Up to 65%
typical saving on total telephony costs when switching from a traditional PBX to VoIP
2027
when Openreach switches off the UK's PSTN network, ISDN and analogue lines will stop working
40%
of UK SMBs still rely on legacy phone lines that will become obsolete within the next few years
Sources: Ofcom Business Communications Report · Openreach PSTN Switch-off Programme · BT Wholesale
Traditional ISDN and analogue phone systems were designed for a world where everyone was at a desk, in one office, working 9 to 5. They're expensive to maintain, painful to expand, and completely unable to support remote workers without additional hardware and licensing costs.
VoIP replaces all of that with a system that runs over your existing internet connection. Your team gets the same number whether they're at their desk, at home, or on a mobile. New extensions take minutes to add. Call quality is often better than ISDN. And you can see everything in one management console.
Remote working built in: staff get their full extension on their laptop or mobile, wherever they are, at no extra cost
PSTN switch-off ready: the UK's analogue network ends in 2027. We migrate you now, on your schedule, not when a deadline forces it
Scales instantly: add a new extension in minutes through the management console, not by waiting weeks for a BT engineer
Monthly line rental, call charges, and maintenance contracts add up fast with legacy systems
Traditional PBX systems can't follow your staff, remote workers miss calls and can't transfer them
Openreach is retiring the old copper network in 2027, leaving all analogue systems without service
Ageing ISDN lines and cheap analogue adapters degrade voice quality and damage your professional image
HD voice quality
Wideband audio codecs deliver clearer, more natural voice quality than traditional ISDN, with no background noise or clipping
Intelligent call routing
Auto-attendant menus, ring groups, business hours schedules, and call queues, set up and managed from a simple dashboard
Voicemail to email
Voicemails are transcribed and delivered to your inbox as an audio attachment, so you never miss a message, even in a meeting
Remote extensions
Staff working from home can use a desk phone connected over the internet, same extension, same features, calls transfer seamlessly
Unified management
Manage phones, extensions, call routing, and call records alongside your network, all in the same UniFi controller
Ubiquiti® UniFi Talk
Ubiquiti® UniFi Talk is a cloud-managed VoIP platform that integrates natively with UniFi network infrastructure, giving you enterprise phone system features at SMB prices, with the simplicity of a single management console for your entire business communications stack.
UniFi Talk desk phones are sleek, wideband audio devices that PoE-power directly from your switch, no separate power supply, no messy cabling. Remote staff can connect a desk phone from home over the internet and get the same extension, the same features, and the same call quality as in the office.
Because UniFi Talk lives in the same controller as your network, switches, and WiFi, the integration is seamless, QoS prioritises voice traffic automatically, so call quality remains excellent even when the network is busy.
We handle the full migration, from porting your existing numbers to configuring every call flow, so your team notices better call quality, not a disrupted working day.
We map out your call flows, extension plan, ring groups, business hours schedules, and auto-attendant menus, designing the system around how your team actually works.
We manage the transfer of your existing phone numbers to the new VoIP system, handling all coordination with your current provider so your numbers are preserved with no customer disruption.
We supply and configure UniFi Talk desk phones, connect them to your PoE switches, and provision each handset with the right extension, voicemail, and call forwarding settings.
Auto-attendant menus, hunt groups, time-based routing, and out-of-hours settings, configured correctly from day one so every inbound call reaches the right person.
We configure remote extensions for staff who work from home, so they have full phone system access, same number, same features, using a desk phone connected over the internet.
We monitor call quality, manage firmware updates, handle any configuration changes, and provide direct support when something needs adjusting, no ticket queues, just a direct line to us.
VoIP pricing depends on the number of extensions, handsets required, call bundle, and level of ongoing support. We provide a clear, fixed-price proposal after a brief discovery call, so you can compare the true cost against your current phone bill.
VoIP Telephony
Price on application
Includes system design · number porting · hardware supply · installation · configuration
All prices exclude VAT. We cover West Yorkshire and surrounding areas. Contact us for a tailored quote.
VoIP is almost always cheaper than a traditional PBX, both upfront and month-to-month. There's no expensive on-site PBX hardware to buy, no separate phone line rental fees, and call costs (especially to mobiles and internationally) are significantly lower. Most SMBs save between 40–65% on their total telephony costs after switching to VoIP.
We configure failover so that inbound calls are automatically redirected to mobile numbers or an alternative site if your internet connection drops. When paired with Ubiquiti® UniFi WAN failover, which switches to a 4G/5G backup connection automatically, most businesses experience no interruption at all during a broadband outage.
Yes. VoIP works over any internet connection, staff can connect a desk phone from home and use it as a remote extension with the same number and features as in the office. Callers won't know the difference, and they can transfer calls, access voicemail, and use every feature of the phone system remotely.
Yes. Existing UK phone numbers can be ported to your new VoIP system, your customers call the same number as before and notice no change. We manage the entire porting process, including all coordination with your current provider, so there's no disruption to your business during the switchover.
It depends on your existing equipment. Many modern SIP-compatible desk phones can be reused on a VoIP system without replacement. If your current handsets are older analogue models tied to a traditional PBX, you'll need either new IP phones or analogue adapters. We assess your existing equipment during the planning phase and only recommend replacing what genuinely needs to change.
Book a free phone system review. We'll audit your current setup, calculate the potential savings, and show you exactly what a modern VoIP system would look like for your business.
Mon–Fri 9am–5pm · Same-day callback · No obligation