Back to home

Privacy Policy

Last updated: June 2026

Data Protection Registration

Airedale Tech is registered with the Information Commissioner's Office (ICO) as a data controller.

ICO Registration Number: ZB954281

Verify registration on the ICO register

1. Who We Are

Airedale Tech ("we", "us", "our") is a provider of network infrastructure, CCTV surveillance, VoIP telephony, and disaster recovery solutions for businesses across West Yorkshire and the North of England.

We are the data controller for personal data collected through this website. If you have any questions about how we handle your data, please contact us:

Airedale Tech

Email: info@airedaletech.co.uk

Phone: 0113 519 4664

2. What Personal Data We Collect

We collect personal data in the following ways:

a) Contact form submissions

When you submit an enquiry through our website, we collect:

  • First and last name
  • Work email address
  • Details of your project or enquiry

b) Telephone and email contact

If you contact us directly by phone or email, we may retain records of that correspondence, including your name, contact details, and the content of your communication.

c) Website usage data

We may collect technical data when you visit our website, including your IP address, browser type, pages visited, and referring URL, through standard web server logs or analytics tools.

3. How We Use Your Data

We use personal data for the following purposes:

Responding to enquiries — to reply to your contact form submission, quote request, or telephone/email enquiry.
Providing our services — to fulfil contracts for network installation, CCTV, VoIP, support, and related services.
Legitimate business administration — including record-keeping, invoicing, and managing our client relationships.
Improving our website — to understand how visitors use our site and improve its content and performance.

4. Our Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing your personal data:

Purpose Legal Basis
Responding to your enquiry Legitimate interests / pre-contractual steps
Delivering contracted services Performance of a contract
Business records and invoicing Legal obligation / legitimate interests
Website analytics (Google Analytics 4) Legitimate interests

5. CCTV Systems We Install

As part of our services, we design and install CCTV surveillance systems for our clients. Where we do so, our clients are the data controllers for any footage captured by those systems. We act as a data processor on their behalf during installation, configuration, and maintenance.

We advise all clients on their obligations under UK GDPR and ICO guidance for CCTV, including signage, retention periods, and data subject access rights. For further guidance, visit the ICO's CCTV guidance.

6. Who We Share Your Data With

We do not sell or rent your personal data. We may share data with trusted third parties only where necessary:

Formspree — our contact form processor. Submissions are transmitted securely to our inbox via Formspree's platform. See Formspree's Privacy Policy.
Cloudflare — we use Cloudflare Turnstile for spam protection on our contact form. See Cloudflare's Privacy Policy.
Legal and regulatory authorities — where we are required by law or regulation to disclose data.

All third-party processors are required to handle your data securely and in accordance with UK GDPR.

7. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes set out in this policy:

Data type Retention period
Enquiries that do not result in a contract 12 months
Client contract records 7 years (HMRC requirement)
Support correspondence 3 years after end of relationship

8. Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

Right of access

Request a copy of the personal data we hold about you.

Right to rectification

Ask us to correct inaccurate or incomplete data.

Right to erasure

Request deletion of your data where we no longer have a lawful basis to hold it.

Right to restriction

Ask us to limit how we use your data in certain circumstances.

Right to portability

Receive your data in a structured, machine-readable format.

Right to object

Object to processing based on legitimate interests.

To exercise any of these rights, please contact us at info@airedaletech.co.uk. We will respond within one calendar month.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption, and contact form submissions are protected by Cloudflare Turnstile spam filtering.

However, no method of transmission over the internet is completely secure. If you have concerns about the security of information you have shared with us, please contact us immediately.

10. Cookies & Analytics

We use the following cookies on this website:

Cookie / Service Purpose Type
Cloudflare Security and spam protection (Turnstile CAPTCHA) Essential
Google Analytics 4 (GA4) Measures website traffic, page views, and user behaviour to help us improve our site Analytics

Google Analytics 4 — We use Google Analytics 4 (measurement ID: G-225Y0T2FFR) to understand how visitors use our website. GA4 collects anonymised data including pages visited, time on site, and general location (country/region level). It does not collect personally identifiable information. Data is processed by Google LLC and may be transferred to the United States under Google's standard contractual clauses. See Google's Privacy Policy and opt out of Google Analytics.

You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use the website.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at airedaletech.co.uk/privacy-policy.html. We encourage you to review this page periodically.

Questions about this policy?

Contact us and we'll be happy to help.